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Terms of Use

Last Modified: 08/20/25

This Service Agreement ("Agreement") between SoCreative Media Pty Ltd ("we", "us", or "SoCreative") and you govern your use of our web platform at www.socreative.com ("Site") and our services ("Services"). By using the Site and Services, you agree to this Agreement. The Site is operated by us from Australia. Accessing the Site from locations where its contents are illegal is prohibited. You are responsible for compliance with all applicable laws. We may update this Agreement. Your continued use of the Site and Services after an update constitutes acceptance. Check the "Terms of Service" link for updates.

1. Subscription Services

1.1. SoCreative provides access to its innovative video production platform, enabling businesses to create, edit, and manage their video content efficiently

1.2. You gain access to a range of tools, features, and resources designed to streamline the creative process and elevate visual storytelling.

1.3. The subscription may include access to various levels of service, depending on the selected plan.

1.4. The Services may offer the option to incorporate AI-generated content into your Deliverable. We provide no warranty regarding the accuracy, completeness, reliability, ownership, or non-infringement of AI-generated content; your use of it is at your own risk.

2. Subscription Plans

2.1. SoCreative offers multiple subscription plans with different features and pricing tiers.

2.2. You must select a plan that best suits their needs and budget.

2.3. Subscription fees are outlined at the time of purchase and are subject to change with prior notice.

2.4. You are eligible to upgrade or downgrade your subscription at any time through the duration of their plan.

2.5. You are eligible to buy more credits at any time through the duration of your plan.

2.6. As your subscription term approaches its end, please submit any remaining content to the platform at least 3 days before termination, without the plan to renew. Please be aware that no revisions will be accepted in this instance.

2.7. Unused credits do not roll over from one subscription term to the next; they expire at the end of each term.

3. Payment and Billing

3.1. You are responsible for paying subscription fees in accordance with the selected plan.

3.2. Payment is due upon subscription activation and on a recurring basis (30 days) thereafter, as outlined in the chosen plan.

3.3. SoCreative reserves the right to suspend or terminate access to the platform for non-payment.

3.4. Payments will be accepted after an invoice has been sent, using commercial or B2B payment methods. Physical payments are not accepted

4. Account Registration

4.1. You must create an account with SoCreative to access subscription services.

4.2. Account registration requires providing accurate and current information, including a valid email address and billing information.

4.3. You are responsible for maintaining the security of your account credentials and must not share them with unauthorized parties.

5. Usage Rights

5.1. You retain full ownership of the content created using SoCreative's platform.

5.2. By subscribing, users grant SoCreative a non-exclusive, worldwide license to use, modify, and distribute content solely for the purpose of providing and improving subscription services.

5.3. SoCreative does not claim ownership of subscriber-generated content.

5.4. SoCreative strictly prohibits using its Service for discrimination based on race, religion, sex, sexual orientation, age, disability, ancestry, or national origin. Any such activity or incitement of hostility will result in immediate suspension or termination of access to the Service, without prior notice or liability.

6. Rental Equipment

6.1. A monthly rental fee shall be assessed for the duration of the rental period. The rental period shall continue indefinitely until the Client chooses to terminate the agreement or purchase the equipment outright.

6.2. At any point during the rental period, the Client shall have the option to:

6.2. a) Continue renting the current equipment at the agreed-upon monthly rate.

6.2. b) Purchase the equipment outright, with terms to be provided upon request.

6.2. c) Upgrade to the latest equipment, in which case the rental fee shall be adjusted accordingly based on the new equipment provided.

6.3. SoCreative reserves the right to review and adjust rental fees annually, with proper notice provided to the Client as per the terms of the main agreement.

7. Content Ownership

7.1. The Client shall retain full ownership of all content created, uploaded, or otherwise provided while using SoCreative's platform.

7.2. SoCreative shall not share, distribute, or use the Client's content without permission from the Client.

8. Termination and Cancellation

8.1. Cancellation of subscriptions requires a notice sent at least 30 business days in advance. You are encouraged to schedule a virtual meeting with an account manager for assistance with the cancellation process.

8.2. SoCreative reserves the right to suspend or terminate subscriptions for violation of these terms or for any other reason deemed necessary.

8.3. If SoCreative terminates the Agreement for cause, you must settle any outstanding fees for Services rendered prior to the termination date. In such cases, SoCreative reserves the right to retain any prepaid fees for unused portions of the Services. Conversely, if you choose to terminate the Agreement for cause, SoCreative will reimburse you for any prepaid fees covering unused Services after the termination date takes effect. The determination of the unused portion of any Services will be based on whichever is lower between the remaining quantity of Services purchased or the remaining term of the subscription at the time of termination.

8.4. The Client shall have the ability to upload and download their footage and content at any point up until the termination of the contract. Upon termination of the contract, the Client shall no longer have access to upload or download content from SoCreative's platform. However, any content downloaded by the Client prior to termination shall remain the property of the Client.

8.5. Upon termination, all software licenses shall end. The Client must either return the rental equipment within fifteen (15) days or purchase the equipment by paying the remaining balance outright.

8.6. After termination of the contract, SoCreative will retain the Client's footage and content on its servers for a period of 30 days. After the 30-day retention period, all of the Client's footage and content will be permanently deleted from SoCreative's servers without further notice.

9. Modifications to Terms

9.1. SoCreative reserves the right to modify these terms of agreement at any time.

9.2. You will be notified of any changes via email or through the platform.

9.3. Continued use of SoCreative's services after modifications indicate acceptance of the revised terms.

10. Limitation of Liability

10.1. SoCreative shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or inability to use the subscription services.

10.2. In no event shall SoCreative's total liability exceed the total amount paid by you for the subscription services during the preceding twelve (12) months.

11. Governing Law

11.1. These terms of agreement shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia.

11.2. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

11.3. By subscribing to SoCreative's services, you acknowledge that you have read, understood, and agree to abide by these terms of agreement. If you do not agree with any part of these terms, you may not use SoCreative's subscription services. For questions or concerns regarding these terms, please contact us at contact@socreative.com.

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