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Help CenterGetting Started & Onboarding

Getting Started & Onboarding

Getting Started & Onboarding

Use this guide to get started with SoCreative and understand how to manage your team and permissions.

How do I create my SoCreative account?

Once your company joins SoCreative, you'll receive an invite to create your account. Log in using your work email, set your password, and your profile will be ready in minutes.

How do I add my team members?

Go to Account Settings → Members. Enter your teammates' work emails and send invitations. They'll receive an email invite to join your workspace instantly. You can also manage their permissions under Members.

What are the different team roles and permissions?

SoCreative offers different access levels to help you manage your team effectively.

  • Admin: Full access — can manage billing, invite users, allocate credits, and approve projects.
  • Creator: Can submit briefs and spend credits.
  • Viewer: Can view completed projects and comment on reviews, but cannot submit or spend credits.
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Note: Admins can change roles anytime from the Members section in Account Settings.

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